Refund Policy
Refund Policy
Last Updated: June 2026
At TEC Barcode Solutions & Technology Co., customer satisfaction is important to us.
Eligibility for Refunds
Refund requests may be considered under the following circumstances:
- Duplicate payments
- Technical issues preventing service access
- Billing errors
- Failed subscription activation
Non-Refundable Situations
Refunds are generally not provided when:
- A subscription period has already been used.
- Services have been successfully delivered.
- The customer changes their mind after purchase.
- The issue results from user error or misuse.
Requesting a Refund
To request a refund, contact our support team and provide:
- Full name
- Registered email address
- Order number
- Description of the issue
Review Process
Refund requests are reviewed individually. Approved refunds will be processed through the original payment method whenever possible.
Processing Time
Approved refunds may take 5–14 business days depending on the payment provider and financial institution.
Contact
Final Decision
TEC Barcode Solutions & Technology Co. reserves the right to make the final decision regarding refund eligibility in accordance with applicable laws and payment provider requirements.